Simdex Future Pipeline Projects Worldwide Guide program online help
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Simdex Future Pipeline Projects Worldwide Guide program online help |
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Install the program
Installation on
a PC connected to the office network
Install
the program
Is the program installed on my computer?
How to work with the 'Simdex Future Pipeline Projects Worldwide Guide'
Project list
Give your own rating to projects
Add your own notes to projects
Modify the order of geographical zones
Particular cases
Reinstalling the 'SFPPWG' on a computer whose hard disk has been deleted or changed
Operation on a computer not having an Internet connection
The Simdex Future Pipeline Projects Worldwide Guide (SFPPWG) is designed to operate with the Internet:
- the first data update (information on future pipeline projects) as well as subsequent updates are obtained over the Internet
- registration with Simdex Publishing to receive future updates is performed by email
- information on new data update releases is sent by email
The SFPPWG is therefore designed to operate on a computer having an Internet access and an email address.
The 'Simdex Future Pipeline Projects Worldwide Guide' (SFPPWG) is designed for computers running Windows 98, Me, NT4, 2000 and XP.
For Windows 98, Me, NT4, it is highly recommended that Internet Explorer 5.0 or higher be installed (Internet Explorer updates certain parts of these Windows systems).
For Windows NT4, 2000 and XP, the user installing the software must have "administrator" status.
For Windows NT4, "Service Pack" 6 or higher must be installed.
The SFPPWG does not operate with Macintosh or Linux systems.
The minimum recommended requirements to use the SFPPWG are a PC Pentium II 300 MHz.
Install the program
Installation on a PC connected to the office network
If
your PC is connected to the office network and the installation of software
programs on your PC
is restricted (which is commun practice), you will need the assistance of a
person of the IT department
to install the software.
If
the program is not installed properly, it will not function properly.
To be properly installed, the programs requires to be installed with "full
(administrative) rights".
A PC user with "full (administrative) rights or privileges" has full
ability to install and uninstall programs on the PC.
If you do not have full (administrative) rights on your PC, which is commun
practice in a office network with security rules, you need to ask the assistance
of a person of the IT department.
To
install the program, the IT manager must:
- log on the PC as Administrator
- install the program
- give full (administrative) rights to the user on the "Simdex FPPWG" folder in the Windows "Program Files" directory.
All the software and data files of the program are installed in the "Simdex FPPWG" folder in the Windows "Program Files" directory.
If you do not have "full (admninistrative) rights" on the "Simdex FPPWG" folder of your PC, you will have problems to run future data updates because the data update process modifies the data file of the "Simdex FPPWG" folder.
The
Simdex Future Pipeline Projects Worldwide Guide (SFPPWG) program must be installed
before it can be used.
Once the SFPPWG is installed on the computer, it will not
be necessary to repeat this setup again.
1. Before starting, close all other applications in progress so as not to disrupt the setup.
2. Insert the CDRom into the CD drive.
3. Open the CDRom window if this window does not open automatically
(to open the CDRom window, double-click the "My Computer" icon on the desktop then double-click the CDRom icon), then double click the "Setup" icon.
4. The install program is then run. The setup program may ask you to restart the computer at the start of setup. In this case, follow the instructions given.
Error messages may appear during installation. These messages have no impact on the setup nor on the functioning of the CDRom. When the error message appear, it is important to click the right option of the error message:
. if the options of the error message are OK and Cancel, click OK.
. if the options of the error message are Abort, Retry and Ignore, click Ignore.
6. On completion of the setup, turn off then restart the computer as indicated so as to be able to use the SFPPWG.
The program only needs to be setup once. Do not re-intall the program if the program is already installed.
When you insert the SFPPWG CDRom in the PC drive, the Windows CDRom window with the "setup" icon may open automatically. If this Windows CDRom window with the "setup" icon opens, do not click on the "setup" icon (this will launch a new setup and could create problems). Simply close the Windows CDRom window.
After installation, a shortcut leading to the CD program is installed on the desktop and another in the "Start > Programs" menu. If you wish you can delete the shortcut from the desktop and just use the one in the "Start > Programs" menu.
(the program is already installed on your computer)
The CDRom can only operate if the CDRom is in the CDRom drive.
When
you insert the SFPPWG CDRom in the drive, the Windows CDRom window with the "setup" icon opens.
In this case:
- close this window ; do not click on the "setup" icon in the Windows CDRom window, which would start a second setup of the program.
- start the CDRom normally (by clicking the "S" desktop icon)
Is the program installed on my computer?
If you see the "Simdex Future Pipeline Projects Worldwide Guide" icon on the desktop or the "Simdex Future Pipeline Projects Worldwide Guide" shortcut in the "Start > Programs" menu, the SFPPWG is installed on the computer.
To uninstall the 'Simdex Future Pipeline Projects Worldwide Guide', use the Windows program uninstall tool: go to "Control panel > Add / remove programs", select "Simdex Future Pipeline Projects Worldwide Guide" and click Uninstall.
To run data updates, your computer must be connected to the Internet.
Data update on a PC connected to the office network
If
your PC is connected to the office network and has security restrictions (like
installation of software), it is important
that the software has been properly installed.
Please check the Installation
on a PC connected to the office network.
If the program has not been properly installed, the data update may not function.
All the software and data files of the program are installed in the "Simdex FPPWG" folder of the Windows "Program Files" directory.
If you do not have "full (admninistrative) rights" on the "Simdex FPPWG" folder of your PC (ability to modify the files of this folder), you will have problems to run data updates because the data update process precisely modifies the data file in the "Simdex FPPWG" folder. In this case the data update simply does not function and may generate an error message.
If you run into this problem, ask the assistance of the IT manager or department and require to have "full (admninistrative) rights" on the "Simdex FPPWG" folder of the Windows "Program Files" directory of the PC.
The SFPPWG CDRom does not have to be in the drive to run the update.
First data update procedure
A first data update is required for the 'Simdex Future Pipeline Projects Worldwide Guide' (SFPPWG) to operate. The SFPPWG cannot operate without this first data update.
Data updates procedure
Users will receive email messages indicating that a new data update is available (at the address used or indicated during the registration).
Standard procedure:
- When
the SFPPWG is run, a message asks the user if he wishes to perform this data
update now.
- Click "yes" to run the update (you can decide to perform this
data update later by clicking on 'no')
- The Windows file download window is displayed
- Click on the "Open" or "Run" button (do not click on the
"Save" button)
- A second window shows download progress
- When the download windows closes, a message confirms the data update
- Restart the SFPPWG program
Procedure
if it is not possible to click on the "open" button of the file
download window
(because of your company IT security rules)
- When
the SFPPWG is run, a message asks the user if he wishes to perform this data
update now.
- Click "yes" to run the update
- The Windows file download window is displayed
- Click on the "Save" button
- The registration window opens. Register the first data update file on the
desktop of your computer.
- A file download window shows download progress then closes down.
- The first data update file is now registered on the desktop of your computer
(but not in the SFPPWG program). Double click on the file.
- A message confirms the data update and a file uncompression (WinZip) window
appears briefly.
- Restart the SFPPWG program
Your PC is connected to the office network and it is not possible to run the data update correctly.
Please check data update on a PC connected to the office network.
You have installed the SFPPWG program and run the first internet data update, but when you start the SFPPWG, the program continues to ask you to run the first internet data update.
The most likely reason to explain this is that the data update file was not copied into the right folder, ie the folder of the SFPPWG program.
It is possible to check this quite rapidly:
- double click on the "my computer" desktop icon
- double click on the "main" disk of your computer (usually the "C" disk)
- open the program files folder
- search in this folder for the "Simdex FPPWG" folder, then open this folder
- check if a file named "FPProjects" (or "FPProjects.mdb") is listed.
If the "FPProjects" file is not listed, this explains the problem.
If you have this problem, please follow the "help request" procedure indicated above.
Registration
It
is necessary to register to receive future updates.
The user cannot receive data updates until the program has been registered.
It is recommended to register the first time you use the program.
Step 1
When the program is run, the registration window opens. Click on the Internet registration button.
Step 2
Fill in required fields on the Internet page.
Step 3
Validate
the Internet registration in the program.
Click Yes to the question "Was your Internet registration successful
?".
Step 4
You are registered to receive future data updates.
How to work with the 'Simdex Future Pipeline Projects Worldwide Guide'
The
'Simdex Future Pipeline Projects Worldwide Guide' provides a sophisticated and
easy-to-use search system.
You can run searches over 18 combinable criteria.
Run a search
To run a
search, simply select the criteria in the search window then clich on the
'Search' button.
If there is no match for the search, a 'No match for selected search criteria'
message is displayed.
View the list of all project without search
To view the list of all projects without search, click on the 'All projects (no search criteria)' button.
Memorization of search criteria
Search criteria are memorized each time a search is run. To display the search criteria of your last search, click on the 'Last search' button.
You can also memorize two sets of search criteria. To memorize a set of search criteria, select the criteria in the search window and click on the '1' button facing 'Memorize search criteria'. Criteria are memorized even if you exit the program. To display the criteria, click on the '1' button facing 'Display memorized criteria'. You can memorize and display a second set of criteria with the '2' buttons.
How to view and print details on projects
. To view details on one project, double click on the project line in the projects list. The project page opens. To print the page(s), click the 'Print' button.
. You can select several projects in the project list. To select projects, click on the project lines. The selected lines turn grey. You can deselect a project by clicking a second time on the project line.
. To view details on several projects, select the required projects in the list then click the 'View selected projects' button. The pages detailing the selected projects opens. You can view and print the pages.
. To view details on all listed projects, click the 'View all listed projects' button.
How to print the list of projects
To print a list of all listed projects, click the 'Print list of projects' button.
Give your own rating to projects
You can give your own rating to selected projects.
To give your own rating to a project, select a project and click on the button on the right side of the project line to open the rating / notes window.
Give a rating to the project: interesting, highly interesting, uninteresting.
You can see directly in the project list how projects are rated:
- projects rated 'interesting' are displayed in bold
letters
- projects rated 'highly interesting' are displayed in bold blue
letters
- projects rated 'uninteresting' are displayed in orange italic letters
You can select interesting and highly interesting projects in the search window.
You can also exclude uninteresting projects.
Add your own notes to projects
You can add your own notes to selected projects.
To add your own notes to a project, select a project and click on the button on the right side of the project line to open the rating / notes window. These notes will never be seen by outside users. The amount of text is unlimited.
Projects with notes will appear with a 'file' icon in the project list.
Modify the order of geographical zones
You can modify the order of geographical zones to meet your own specific needs
These settings determine how pipeline
projects are displayed and in which order with regard to geographical zones.
It
never modifies or deletes information on projects and can always be further
modified.
To modify the order of geographical zones, select "Geographical settings" from the main menu.
1. Modify the order of geographical zones
To modify the order of geographical zones, click on a geographical zone in the "Included geographical zones" window, then click one or more times on the 'up' or 'down' arrows to the left of the window. The geographical zone is moved one or more steps upwards or downwards.
2. Exclude certain geographical zones
If you do not wish generally to display information on projects from certain geographical zones, you can exclude these geographical zones.
In the "Included geographical zones" window, click on a geographical zone then click on the central right-facing arrow. The geographical zone is moved to the "Excluded geographical zones" window. Repeat the same operation for each geographical zone you wish to exclude.
To reintegrate a geographical zone, click on the zone in the "Excluded geographical zones" window, then click on the central left-facing arrow.
Particular cases
If you the registration email address is changed,
In case of change of email address, a new registration email must be sent. In the general menu, click 'Software' then 'Registration' then click 'Register by email' in the window displayed. This opens a registration email message. Indicate clearly in the message text that this is a change of email address and send the email. The user will receive a confirmation email. Emails informing the user that new data updates are available will be sent to this new email address.
Users wishing to transfer the 'Simdex Future Pipeline Projects Worldwide Guide' (SFPPWG) to another computer, must first uninstall the SFPPWG from the old computer (see uninstall procedure) and reinstall the SFPPWG on the new computer (see setup procedure). Once the SFPPWG is installed on the new computer the first data update procedure must be repeated (see first internet data update procedure). The user must also re-register. Indicate the same company name and the same or a different person name in the registration window. The license number will be different. Click on 'Register by email'. This opens the registration email. Indicate clearly in the message text that this is a change of computer and send the email. The user will receive a confirmation email. Emails informing the user that new data updates are available will be sent to the email address of the registration message.
Reinstalling the 'SFPPWG' program on a computer whose hard disk has been deleted or changed
In this case, it is of course necessary to reinstall the 'Simdex Future Pipeline Projects Worldwide Guide'. Redo the first data update (see the first internet data update procedure). The user must also re-register. Indicate the same company name and the same or a different person name in the registration window. Click on 'Register by email'. This opens the registration email. Indicate clearly in the message text that this is a re-registration on a computer whose hard disk has been deleted or changed and send the email. The user will receive a confirmation email. Emails informing the user that new data updates are available will be sent to the email address of the registration message.
Operation on a computer not having an Internet connection
It is possible to use the 'Simdex Future Pipeline Projects Worldwide Guide' (SFPPWG) on a computer not having an Internet access. In this case it must operate in cooperation with another computer that does have an Internet access. In this situation, registration and update procedures are different.
We will call computer A the computer using the 'Simdex Future Pipeline Projects Worldwide Guide' and computer B the computer having the Internet access.
Setup, first Internet data update
- install the SFPPWG on computer A (see setup procedure); once installed, do not run the SFPPWG
- on computer B, log on to the Internet and enter the following address in the Internet browser: www.simdex.com/future_pipeline_projects/update/first_data_update.exe
a download window is displayed; click on the 'save' button; save the 'first_data_update' on the desktop then download the file
- transfer the 'first_data_update' file from computer B to computer A (using a diskette or the local area network if both computers are connected).
- on computer A, double click on the 'first_data_update' file: the first SFPPWG data update then runs very rapidly.
- restart the SFPPWG; the SFPPWG then proposes registration in order to receive future pipeline projects data updates ; indicate the company name and person name then click on 'Register by fax' ; print the registration page; indicate very clearly and in capital letters the email address of computer B to receive emails informing the user that new data updates are available, then fax the page
- restart the SFPPWG ; the SFPPWG is now ready to operate normally.
Subsequent Internet data updates
- when computer B receives an email indicating new data updates are available, click on the link shown; in the download window, click on save; save the data update file on the desktop.
- transfer the data update file from computer B to computer A (using a diskette or the local area network if both computers are connected).
- on computer A, double click on the data update file; the SFPPWG data are now up to date.
The 'Simdex Future Pipeline Projects Worldwide Guide' is sold and designed to operate on one single computer. Updates can only be run on one computer. The 'Simdex Future Pipeline Projects Worldwide Guide' has not been designed to operate over a network. Call Simdex Publishing to run the 'Simdex Future Pipeline Projects Worldwide Guide' on several computers.
1. Help request
If
you encounter a problem with the SFPPWG, please send an email to
info@simdex.com where you indicate:
- the problem encountered
- the type of Windows
system (XP, 2000, etc)
- the language of this Windows system (english, etc)
- if the computer is a desktop or a laptop
- if the computer is independant or in a network
- if the system configuration is "usual" (one disk or disk "C" is the
main disk of the computer) or
different
If there is a specific error message, please do a "screen capture" (image) of this error message and attach the (Word) document to the email. It is extremely useful to have a screen capture of the error message to find rapidly a solution.
You can also contact by phone Simdex Publishing - Olivier Letac (Product Manager) - tel. ++ (33) 13956 8700 but it is highly recommended to send an email before.
To do a
"screen capture" (image) of the error message:
- when the error message appears, press on the "Print
Screen" key that is at the top right of the keyboard
(this will copy a picture of the computer screen into the Windows memory)
- open a new Word document, click inside the Word document
- type "ctrl + V" or right click + "paste" to copy the
screen image into the Word document
- the image of the screen should appear in the Word document
- close and save the Word document
- attach the Word document to the email.
2. Problems encountered
Setup / installation of the SFPPWG program
If you encounter a problem in the setup of the SFPPWG, please follow the "help request" procedure indicated above.
The SFPPWG program has worked but has stopped functionning
If
the SFPPWG has worked but has stopped functioning (and only in this case), you are recommended to run a repair.
If you encounter a problem right from the first use, the "repair"
procedure is not recommended and will not solve the problem.
To run a repair, insert the CDRom into the drive, open the CDRom window and double click "setup". Click "Repair" in the "Simdex Future Pipeline Projects Worldwide Guide Setup" window then follow the instructions. If this repair does not enable normal operation of the CDRom you are recommended to uninstall then reinstall the CDRom.